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This business-writing workshop will help you to:
• Apply a systematic, reader-centred approach to our business writing
• Use creative techniques to develop business documents more quickly
• Work effectively with others to develop a variety of documents
• Write persuasive emails, notices, memos, letters, proposals, executive
summaries and reports
• Develop agendas, meeting minutes and presentation slides
• Edit and proof read your documents to improve clarity and accuracy
• Manage ‘information overload’ so that you master the paper flow,
rather than being overwhelmed by it
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This workshop will benefit anyone who needs to deal with a lot of written
information and to communicate his or her ideas in writing more effectively.

About 30% of the workshop time is devoted to instruction and examples.
70% of the time is spent on group activities, writing exercises, case
studies, coaching and review. These activities are designed to give you
practice and build your confidence as a business writer.
Secrets of written communication
Principles of effective writing
Individual and collaborative writing
Getting started: developing effective documents fast
• Key Questions:Who? What? Why?
• Outlining techniques
• Using questions
• Brainstorming, brain writing and mind-mapping
• Creating headings, sub-headings and sequencing
Managing your Email
• Email overload?
• Receiving and sending email - examples and practice
• Remembering your e-manners
Memos, business letters and faxes
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Examples and practice
Organisational writing
• Your organisational ‘style’
• Notices, meeting agendas and minutes
• Developing PowerPoint presentation slides– examples and practice
Winning proposals
• Sales proposals– examples and practice
• Internal proposals e.g. project proposals– examples and practice
Reports that achieve Results
• Drafting the report
• The Executive Summary
• External and internal report writing – examples and practice
• Five steps for Readability
Improving your business writing:
• Proofreading exercises
| Course available
in-house only. |
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